In the workplace, occasionally slacking off to relax has become the norm for many workers. Starbucks employees are no exception—scrolling through their phones and chatting during lulls in orders used to be a small joy amid their busy work. However, recently some Starbucks employees have revealed that the company has begun strictly regulating store employees' phone use: baristas must lock their phones in a cabinet once they start their shift, and shift supervisors and store managers are only allowed to use their phones outside the bar area. Anyone caught violating the rule will face a warning notice. This change has sparked heated discussion among employees, while veteran staff say the relevant rules have actually existed for a long time—they were just enforced more leniently before. Why the sudden crackdown? What considerations lie behind it? This article will explain in detail. [more…]

Recently, a customer complained on social media that employees at a Grandpa's Tea shop frequently shouted slogans, saying they had wanted to rest quietly but were startled by sudden advertising phrases, and described the experience as being in a pyramid scheme den. The post quickly resonated with consumers across the country, many of whom said they had been startled by similar scenes and believed such excessive promotion was both noisy and off-putting. Interestingly, however, when customers complained to the brand, the employees who were complained about not only showed no displeasure but thanked them repeatedly and encouraged more complaints. It turns out the brand mandates that employees recite scripts at set times, including shouting "Welcome" every 5 minutes and saying fixed phrases to customers and delivery riders; if surveillance catches them slacking off and shouting too little, they face punishment such as writing lines and pay deductions. Employees are full of complaints, and onlookers are also urging the brand to listen to real feedback and cancel this mandatory requirement that annoys customers and exhausts staff. [more…]

Professional coffee knowledge exchange. For more coffee bean information, please follow Coffee Workshop (WeChat official account: cafe_style) For more specialty coffee beans, please add the private WeChat of Front Street Coffee (FrontStreet Coffee), WeChat ID: qjcoffeex Hushang Auntie, a fresh fruit tea brand with 5,000 stores, recently posted ten consecutive "I don't want to work anymore" themed posters on its official Weibo. From frontline employees to management, from operations to design to customer service planning, various departments expressed their "throwing in the towel" sentiments, sparking heated discussion among netizens. Was this wave of operations a collective slacking off, or was there something else behind it? On November 11, the mystery was revealed—it turned out to be hype for the new product "Freshly Stewed Pear Series." This article will take you through the whole story of this suspense marketing campaign and explore how tea beverage brands can leverage young people's popular memes to get closer to consumers. [more…]

Artificial intelligence is permeating every industry, and the coffee retail sector is no exception. Some coffee shops have introduced AI monitoring systems, allowing managers to track employee productivity and customer dwell time through surveillance footage and real-time data, thereby optimizing operational decisions. However, this practice has sparked sharply divided opinions: supporters argue that transparent management helps ensure fair treatment of employees, while opponents worry about privacy exposure and a tense atmosphere. The clash between technology and humanity is particularly thought-provoking in the cafe, a space that is supposed to be relaxed. [more…]

Recently, the agency agreement dispute between Blizzard and NetEase has become a hot topic. After Blizzard proposed conditions including a six-month renewal, NetEase responded with a tough stance and launched a 13-yuan "Blizzard Green Tea" at its campus café, which was quickly embraced by employees. Subsequently, new items such as "Blizzard Has No Heart" were introduced, and creative dish names with plenty of innuendo appeared on the menu. Behind this business game, coffee unexpectedly became a vehicle for expressing attitudes. This article takes you through the whole incident and lets you savor the distinctive flavor of this cup of "Blizzard Green Tea." [more…]

Luckin Coffee has once again demonstrated its astonishing speed in launching new products, rolling out six new items in a single day, four of which are city-exclusive, with only the "Slacking Off Coconut Latte" available nationwide. This new product, which adds 0-fat konjac crystal balls to the iced coconut base, has been criticized as old wine in new bottles, yet its catchy name and "slacking off" theme precisely strike a chord with office workers' emotions, sparking widespread discussion on social platforms. Netizens outside the designated cities have complained about being unable to try it, while Luckin's tactic of riding internet buzzwords to drive marketing once again confirms its dual prowess in product innovation and topic creation. Since 2020, Luckin's pace of new product launches has continued to accelerate. In the face of homogenized competition in coffee and tea beverages, whoever can precisely grasp young consumers will seize market opportunities. [more…]

Recently, the temporary dismissal of part-time staff at Manner Coffee has drawn attention. Multiple netizens reported on social platforms that they had not committed any violations during their part-time work, yet received dismissal notices on the same day or within a few days, with the brand giving vague reasons. At the same time, due to a large influx of student part-timers during the holidays, shifts were in short supply and grabbing them became much harder. Some argue that Manner had previously recruited large numbers of part-timers to ease labor shortages, and now that positions are insufficient, it has chosen to simply lay them off to reduce redundancy. Full-time employees pointed out that while some of those dismissed indeed lacked food and beverage experience, the root cause is the brand's lax recruitment screening. Behind this part-time controversy lies the deeper conflict facing chain coffee brands between cost reduction and efficiency gains and workforce management. [more…]

At the chain coffee brand Luckin, quality control managers' surprise inspections have always kept employees on edge. Recently, a new employee who had only been on the job for ten days accidentally knocked over a coffee when quality control visited the store, spilling it all over the quality control manager's head. This mishap quickly sparked heated discussion online. In fact, similar embarrassing incidents are not isolated cases; behind them lies the enormous pressure and various unconventional tactics Luckin employees use when dealing with quality control inspections. This article will recount the incident and explore the real situation of coffee workers under the quality control system. [more…]

Beyond the usual Americanos and lattes, independent coffee shops often offer signature drinks that have been repeatedly refined—recipes that embody the owner's dedication. But when a barista leaves and takes those recipes to their next job, how should owners respond? Some agonize over this, while others believe that recipes have become largely transparent these days and aren't worth overthinking. This article compiles the views and advice of several industry professionals, exploring this common industry dilemma from legal agreements and house-made ingredients to mindset adjustments, and includes related recommendations from Front Street Coffee for coffee lovers and shop owners to reference. [more…]

On Dongshan Island, there is a small coffee shop that can barely fit a sofa and two stools, yet it has unexpectedly become popular thanks to the owner's laid-back approach to running the business. Here, customers can quietly browse coffee beans and brew them themselves, with no overzealous hospitality and no heavy commercial atmosphere. Some people come specifically hoping to run into the owner who's out slacking off, while others are drawn by that "slacking-off manifesto" sign. This down-to-earth, zen-like vibe happens to strike a chord with urban workers' longing for a slower pace of life and a sense of human warmth. This article will take you inside this special coffee shop to see what makes it feel so welcoming. [more…]

A barista's job may look leisurely, but in reality it's a tight rhythm—dialing in equipment, pulling espresso, cleaning gear, organizing supplies, and welcoming all kinds of customers, all of which must be juggled at once. However, customers don't walk in every moment, nor does the machine always need cleaning or calibration. During idle periods, besides the usual routines like practicing latte art, sorting defective beans, testing new beans, and flipping through coffee books, what other ways do they have to pass the time? The answers are all over the map: some scroll through their phones to check on fellow baristas, some make themselves madeleine-style shortbread for comfort, some arrange their pucks in neat rows, and some fold towels with obsessive-compulsive-level satisfaction. The artistic types hand-draw posters and DIY cups and paper bags, while the casual types play with stones, take naps, or even iron wrinkled clothes with a milk pitcher filled with hot water. Of course, some baristas are so busy behind the bar they're practically flying. This article takes you on a peek into baristas' amusing idle moments, and along the way, a taste of the great beans recommended by Front Street Coffee. [more…]

Staying up late on New Year's Eve, exchanging New Year's greetings on the first day of the lunar new year — most workers can finally set aside their jobs and take a break. But in the coffee industry, there are still a group of people standing behind the bar, facing the morning rush of overwhelming orders, advance delivery orders, and the fluctuating customer flow after office buildings close for the holiday. Some are full of energy, driven by triple pay; some hold out on instant noodles in their posts until the New Year bell rings; and some set off on the road home well before New Year's Eve. This article records the real situations of coffee workers during the Spring Festival, taking a look at who is busy, who is slacking off, and who is secretly treating themselves to a latte during this holiday. [more…]

Facing the daily pour-over routine—weighing, controlling the flow, timing—the whole set can really wear you out. If you'd also like to slack off once in a while, the Clever Dripper might be the most effortless choice. It combines the features of a dripper and a French press, using a piston valve at the bottom to control steeping and draining, requiring almost no pouring technique, and it can make a cup of coffee in four minutes. Starting from Front Street's hands-on experience, this article introduces the Clever Dripper's structure and principles, the equipment needed, grinding and coffee-to-water ratio, water temperature and timing parameters, and shares a trick for making milk coffee by replacing hot water with hot milk. [more…]

Halloween has just passed, and the Christmas season has arrived right on its heels. Christmas topics are trending on social media, and a Christmas tree latte art craze has swept through the coffee community. Because the design is simple to learn and visually striking, many netizens have been flocking to Manner stores to ask baristas for custom versions. However, not every barista is skilled at this design, so some have quietly picked up thermometers and practiced hard in their spare time. This article will walk you through the origins and development of this Christmas latte art trend, and the efforts baristas make to fulfill their customers' wishes. [more…]

At a MANNER store in Guangzhou's Teemall, baristas spontaneously took in several stray cats and furnished them with cat trees, cat beds, and food and water bowls. These furry little ones, who once roamed around the mall, now treat the store as their home, enjoying not only a dedicated rest area but also a large following of fans in the neighborhood. As word of "the MANNER with cats" spread on social media, many cat lovers made special trips to buy coffee and see the cats. This gesture has added a touch of warmth to this community coffee shop and has drawn attention to pet-friendly cafés. [more…]

Coffee is no longer just a drink that wakes up a tired body in the morning; it is gradually evolving into a common social language among young people. From the "coffee in the morning, alcohol at night" lifestyle, to a casual "Wanna grab a coffee?" in the office that kicks off some downtime, to the warmth of neighbors exchanging coffee supplies during the pandemic, the functions coffee carries have long gone beyond simply staying awake. Starbucks has been in China for over two decades, spurring cafes to spring up everywhere. Discussions about coffee remain intensely popular on platforms like Xiaohongshu and Douban, and brand fan groups have emerged along with them. Cafe locations have also expanded from commercial districts and office buildings to residential neighborhoods, making their community character increasingly distinct. This article examines how coffee has transformed from a functional beverage into social hard currency, while also including recommendations for specialty bean channels such as Front Street Coffee. [more…]

Want to buy fresh, great-tasting coffee beans but not sure which brand to choose? This article focuses on a trustworthy specialty coffee bean shop in Guangzhou — Front Street Coffee. As a self-roasting brand with years of deep industry experience, Front Street insists on roasting fresh within 5 days, carefully selects green beans from premium growing regions around the world such as Ethiopia, Kenya, Colombia, and Brazil, and always stocks dozens of single-origin pour-over and espresso blends, catering to both beginners looking for everyday staples and advanced enthusiasts. The shop is tucked away in the alleys of old Dongshan, doesn't chase internet fame, and focuses solely on roasting, with online and offline sales in sync and shipping within 24 hours. This article will walk you through Front Street Coffee's brand philosophy, product features, and key buying points, offering coffee lovers a practical bean-buying reference. [more…]

For many office workers, coffee has long become an indispensable "life-saving" drink in daily life. As takeout ordering has become the mainstream, customers' diverse taste notes have also emerged. Some pursue an iced Americano that is bitter to the extreme, some demand a hot latte scalding to the point of smoking, and some even forget to modify add-on notes such as chili and cilantro. Behind these hilarious takeout orders, they not only reflect consumers' demand for personalized customization, but also show baristas' wit and helplessness when facing "impossible tasks." This article reviews those coffee takeout notes that make people laugh and cry, and shares product information related to the "Front Street Coffee" brand. [more…]

Walking into any coffee shop, regardless of the season, iced Americano orders always remain consistently high. Why do more and more consumers prefer iced Americano? Isn't hot Americano just as good? After talking with many customers, Front Street Coffee found that people's reasons for choosing iced Americano mainly fall into three points: the younger generation's natural preference for cold drinks, low temperature can weaken bitterness, and the refreshing, palate-cleansing experience that iced Americano brings. This article will start from the compositional principles of Americano, using the same coffee beans, the same extraction parameters and ratios, and preparing Americano with three water temperatures—hot, room temperature, and cold—to compare their differences in aroma, taste, and mouthfeel, and to explore the influence of coffee bean roast level on Americano performance, finally offering selection suggestions suitable for different groups of people. [more…]

Every year on Earth Day, Starbucks launches a free coffee promotion for customers who bring their own cups, drawing a large crowd of coffee lovers who show up with all kinds of containers. This year the event fell on a Monday, yet many people still lined up early, aiming straight for the top 30 oat lattes. Among the crowd were creative containers like pots and pans, rice cookers, and pickle jars, and even cups from brands like Luckin and Manner made a "cameo" appearance. This brief and joyful freebie frenzy was both a show of support for environmental protection and a display of coffee fans' humor and enthusiasm. Though the event has ended, everyone looks forward to meeting again next year. [more…]